Customer Service Supervisor

Job description

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Pewaukee, WI Application Deadline: until filled. Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active. Job Summary: The Customer Service Supervisor leads and supervises the day-to-day operations of the Customer Service in promoting sales, obtaining orders and providing service to our customers. Obtains orders, provides customers timely follow-up on technical inquiries, participates in the marketing, planning and sale of Border States’ products and services, provides input to sales and marketing on customer needs regarding pricing, products, competition and procedures, resolves customer billing problems, and performs appropriate SAP functions to ensure customer service areas run efficiently and accurately. Responsibilities: Essential Functions: - Works closely with Border States’ sales and marketing staff to meet and exceed sal...