Customer Service Representative

Job description

Job DetailsJob Location: Tempo Headquarters Irving - Irving, TX 75061Position Type: Full TimeEducation Level: High SchoolSalary Range: $20.00 - $21.00 HourlyJob Shift: DayJob Category: ConstructionSummary: Tempo’s Customer Service Representative is a top-notch, first impression specialist that is committed to providing exceptional customer service to our customers. This position will be responsible for answering all incoming calls, schedule appointments, and answer or redirect customer concerns. Our Customer Service Representative will also perform other duties as assigned. Essential Duties and Responsibilities: Answer and schedule inbound service calls. Opens customer accounts by recording account information. Maintains customer records by updating account information. Promoting our Club Memberships Navigate our company database platform proficiently. Building customer relationships while assisting customers professionally and accurately. Other duties as assigned. Qualifications Friendly, outgoing. Upbeat, professional, and enjoys helping people. Genuine empathy toward customer’s problems. Knowledge of the HVAC industry and terminology is recommended but not required. Able to mult...