Client Service Associate - 12 Month Contract

Job description

Requisition ID: 257912 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Client Service Associate (CSA) contributes to the overall success of Retail Small Business Banking in Canada, ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies and objectives while also ensuring all activities are conducted in compliance with governing regulations, internal policies and procedures. The CSA is a part of a national team that provides the Healthcare & Professional Banking Relationship Managers with support needed to service client requirements and new asks. This includes coordinating efforts with internal partners and directly reaching out to clients to address various activities such as resolution of escalated client challenges, collection/processing of financial reporting, satisfaction of funding requirements, annual reviews and onboarding needs. The role is specific to servicing of Healthcare and Professional Banking in Retail and Small Business Banking Distribution. Is this role right for you? In this role, you will: Do you have the skills that will enable you...