Client Advisor, Rolex - Roosevelt Field

Job description

Location: Garden City,New York,United States Job Title: Client Advisor- Rolex: Reports to: Store Director: Division: Retail, Multi-brand: Overview: The Client Advisor-Rolex is responsible for providing an outstanding client experience and meeting or exceeding sales objectives, with a specialized ambassador focus on the Rolex brand. This advisor will be an expert on the heritage of the brand, product line and stock within the store. Creating an outstanding client experience is a critical aspect of this job. It is accomplished by creating a positive, inviting and elevated environment for the discerning client. It is crucial that Client Advisor-Rolex focuses on developing a long-term relationship with the client that is based upon trust so the client is more likely to think of purchasing from the store in the future. This includes strategically following-up, embracing and utilizing the CRM system and tools and handling escalated issues with outstanding diplomatic skills. Essential Job Responsibilities: Ensure an outstanding client experience: - Work to create a positive, inviting and elevated environment for the discerning client. - Be enthusiastic and demonstrate a passion for watche...