Process Consultant

Job description

Working in the Telenet Strategy & Corporate Development -team As a Senior Process Analyst, you define the process management standards to be applied within Telenet, you maintain Telenet’s Process Landscape, and you identify improvement areas based on ongoing and future initiatives, maturity gaps, weaknesses, regulation and business continuity needs. Building on this foundation, you translate high‑level BPM ambitions into practical frameworks, governance mechanisms and ways of working that strengthen organizational maturity. You further play a key role in embedding process thinking across teams and ensuring our process landscape continuously evolves to meet business objectives. For selected processes and initiatives, you ensure and manage (continuous) improvements in the business processes , with a view on cost savings, process efficiency and customer satisfaction. In doing so, you collaborate closely with business stakeholders to analyze end‑to‑end processes, uncover root causes, and design sustainable solutions. You provide data‑driven insights to guide decision‑making, challenge assumptions, and ensure improvement efforts align with strategic priorities. Your main tasks as Senior...