Personal Vacation Planner Agent (Remote)
Carnival Corporation & plc · Miramar, Florida, US
Job Summary We're looking for enthusiastic, customer-centric sales professionals to join our upcoming VIRTUAL Personal Vacation Planner (PVP) training class....
Job description
Job Summary We're looking for enthusiastic, customer-centric sales professionals to join our upcoming VIRTUAL Personal Vacation Planner (PVP) training class. Only individuals residing in these states will be considered: FL, GA, TX, NC. This position involves selling cruise vacation packages and related products through outbound calls, text messages, emails and social media using Carnival-approved applications. The role requires building rapport with customers to understand their travel needs and generate sales. Responsibilities include managing the Customer Relationship Management (CRM) system, scheduling follow-up appointments, and converting leads into cruise reservations. The ideal candidate must be customer-oriented with a focus on relationship building to encourage repeat business and referrals. The role demands working independently to meet monthly sales and productivity targets. ESSENTIAL FUNCTIONS: Initiating conversations through calls, texts and approved communication channels to drive sales, acting on leads and/or prospects. Present cruise products and make travel recommendations. Establish and maintain customer relationships by delivering excellent customer service, mee...