Concierge

Job description

Somerset and Throckmorton are currently looking for a Concierge. A Concierge is the visible point person for the business enterprise and is always available to guests/customers. They may support a luxury community in Downtown Fort Worth. The Concierge will need a strong familiarity with the surrounding area to provide directions. They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for a guest or ensuring that a guest's dry cleaning is picked up or dropped off. Job Duties and Responsibilities: - Welcomes guests/new customers to the facility. - Performs various administrative/managerial tasks in support of the facility's mission. - Creates a positive experience for guests by attending to needs and answering questions. - Demonstrate excellent customer service, communication, and time management skills. - Monitor emergency response systems. - Ability to quickly remember and recall names and faces. - Monitor and control electronic security control systems. - Respond to emergencies in a timely and efficient manner. - Maintain daily log, records, and f...