Field Director Services - Jacksonville, FL
The Home Depot · US
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Job description
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Field Director Services (FDS) is responsible for overseeing and directing a team comprising District Services Managers (DSM), Assistant Market Managers (AMM), Branch Install Managers (BIM), Sales Managers (SM), and Regional Provider Managers (RPM). ) across a multi-district geographical services area. The FDS will focus on pipeline, conversion, customer service and provider management to achieve profitability while delivering an excellent installation experience for Home Depot customers. The FDS is accountable for leading and developing a team of high-performing field associates, communicating the strategic vision of Home Services, ensuring safety of all associates and compliance with all regulations and requirements, and meeting or exceeding targets for assigned sales plans. Key Responsibilities: · 15% - Cross-Functional Collaboration - Regularly engages with and communicate initiatives to field leadership including RVPs, regional support teams, and DMs to ensure field connectivity. · 65% - Services Leadership - Responsible for achieving profitability for assigned geogr...