Service Account Manager

Job description

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE: As a Senior Service Account Manager (Senior SAM), you are responsible for managing and enhancing customer relationships, driving post-sales and support activities, and ensuring the successful deployment and operation of Pure Storage products and solutions. This role is pivotal in orchestrating the customer experience, particularly in our largest and most strategic accounts. The ideal candidate will be a customer advocate with extensive industry-level expertise, a trusted advisor and subject matter expert, focused on leading the way to successfully drive customer satisfaction, retention, and business growth. WHAT YOU’LL DO: Customer Relationship Management: - Drive and nurture customer relationships, accountable for post-sales and support activities. At ease working in a matrix environment t...