Information & Resource Specialist

Job description

Job DetailsJob Location: Fello at The Mall - Annapolis, MD 21401Position Type: Full Time / Part TimeSalary Range: $23.50 HourlyJob Shift: Office Hours (Some Evenings/Weekends)Job Category: Corporate SupportsAt Fello, we champion the rights of people with disabilities and invest in what matters most: real opportunities, strong relationships, and inclusive, equitable communities. We partner with people with disabilities to provide support services, develop inclusive housing, and create spaces where people feel genuinely connected—not just accommodated. The Information & Resource Specialist plays a critical role in supporting people with disabilities and their families by facilitating access to vital information and resources. The Information & Resource Specialist will greet guests and support space logistics at Fello at The Mall. As the first point of contact, this role ensures people receive personalized assistance and high-quality customer service. QualificationsThe ideal candidate brings strong customer service experience, excellent communication skills, and the ability to adapt their approach to meet the needs of diverse audiences. They are skilled in navigating or learning socia...