IT Client Support and Operations Specialist - Vegas

Job description

Description Are you passionate about technology and helping others solve problems? CU*Answers is looking for a Client Support and Operations Specialist to join our team in our Las Vegas office and provide first-tier computer and network technical support to our partners and clients across the credit union industry. In this role, you’ll be the first point of contact for technical support, assisting with computer hardware, networking, and managed services technologies while helping ensure our clients stay connected and operational. Schedule: Mon-Fri 11:00am - 8:00pm. In-office only. No remote opportunities. What You’ll Do: - Provide first-tier technical support for computer and network hardware - Assist with managed services technologies including firewalls, servers, and routers - Help implement new client installations and conversion projects - Support Microsoft Windows Server and Desktop environments - Assist with network projects such as domain migrations and firewall installs - Perform routine system maintenance and administrative tasks - Collaborate with internal teams to ensure exceptional client service What You Bring: - High School Diploma, GED, or equivalent experience - 1–2...