Front Desk Receptionist

Job description

Job DetailsLevel: EntryJob Location: RO Glen Mills - Glen Mills, PA 19342Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 25%Job Shift: Day ShiftJob Summary: The Front Desk Receptionist greets, instructs, directs, and schedules patients and visitors. This individual serves as a liaison between patient and medical support staff. Key Accountabilities: Increased patient satisfaction, co-pay collection, referral capture, time stamping accuracy, accuracy in demographic and insurance capture, time management (attendance and overtime), chart prep for insurance, co-pay and referral, and cross training to assist in other areas. Essential Duties: Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates demographic and insurance information in eCW. Updates the eCW system on patients’ arrival and records referral information. Utilizes eCW to enter the copayment and notes to the Business Office. Checks out and makes appointments for follow-up patients' office schedules. Answers telephone in a amiable and professional manner, screens calls, answers any questions that are within the area of the positions responsi...