Team Leader (Manchester Airport)

Job description

Team Leader (Manchester Airport) Department: Concessions: Employment Type: Full Time: Location: Manchester Airport: Reporting To: Assistant Manager/Store Manager: Compensation: £14.00 / hour: Description: As a Team Leader you will support the Assistant Manager to ensure the smooth and efficient operation of the site located within the airport. Your role contributes to ensuring high-quality customer service, maintaining operational efficiency, and maximising revenue generation. You will play a crucial role ensuring a positive experience for travellers while upholding the company's standards within the airport environment. What you'll do at Pasta Evangelists: - Supervise and motivate the team, ensuring they are well-trained and equipped to deliver exceptional service. Assign tasks and provide guidance. - Oversee day-to-day operations, including inventory management, stock replenishment, and cash handling. Ensure adherence to health and safety protocols and maintain cleanliness standards. - Lead by example in providing excellent customer service. Assist the Assistant Manager to handle customer inquiries, resolve complaints, and strive to enhance customer satisfaction. - Assist the Ass...