Presales Security Expert

Job description

The Inside Presales Security Expert's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. Responsibilities: - Pre-sales - assist in qualifying sales leads from a technical standpoint. - Sales calls - be the main technical resource on sales calls and answer/ educate the customer and partner on issues ranging from features, specifications and functionality to integration. - Conversant with networking applications and solutions. - Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues. - Provide assistance to identified customers with post-sales training. Education: - Bilingual in French and English - 3 year’s experience in technical/pre-sales support as a sales or systems engineer - 3 year’s experience in LAN/WAN/Internet services administration - Solid understanding of DNS and NFS, SMTP, HTTP, TCP/IP - Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus. - Prove understa...