Field Service Engineer - 1L YS

Job description

Introduction Field Service Engineers at ASML are responsible for servicing our lithography & metrology machines and responsibilities may include the installation, upgrade, qualification, diagnostics, repair, and/or maintenance of those machines at our customer sites. This Field Service Engineer - 1L/first line YS has daily interaction with customer and interfaces often with specific senior engineers/line managers of both internal and external customer. This person will be able to handle most problems on his/her own and independently executes the defined action plans for regular and irregular maintenance activities. The Field Service Engineer will work independently on diagnostics and maintenance, whilst being reviewed on end results. Roles and responsibilities: Field Service Engineers are ASML’s first line of support and work directly on our machines at customer sites. The job requirements and duties include, but are not limited to the ability to: Diagnose and identify root cause and define the action plan for solution. Execute action plans independently and handle most technical problems on his/her own. Escalate when needed by providing clear problem statements and technical commu...