Service Manager

Job description

Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo. Position Overview: As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key Responsibilities: - Lead and coach technicians, manage performance, and assist with hiring. - Oversee service bay workflow and communicate wait times to sales staff. - Ensure clear communication between the shop and customers. - Promote safety and meet quality and service standards. - Drive customer satisfaction and teamwork. Qualifications: Requirements: - Experience in automotive servi...