Director, Customer Experience

Job description

About WebPros WebPros is committed to empowering businesses worldwide through cutting-edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we've rapidly grown into a global leader, expanding our robust portfolio to include industry-defining brands such as cPanel & WHM, Plesk, WHMCS, SolusVM, XOVI, SocialBee, Sitejet and Comet Backup. Today, we power 85 million+ websites across 900,000+ servers worldwide, backed by a 650+ strong team of dedicated professionals spanning multiple continents. At WebPros, we embrace a fully remote, borderless workplace with a focus on flexibility, autonomy, and work-life balance. Whether you prefer working from a bustling city hub or a quiet home office, we enable our teams to thrive from anywhere while staying deeply connected through our strong collaborative culture. Your Role: Hi, I am Thomas van Breen I'm the VP of Revenue Operations at WebPros. My team owns the commercial engine that connects our products to the people who rely on them, across nine brands and a global customer base spanning hosting providers, agencies, developers, and SMBs. Customer Experience at Web...