Field Service Manager Branch

Job description

Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External: Qualifications: - Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards. - Recruit, interview, develop, and evaluate service personnel. Counsel direct reports. - Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc. - Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports. - High school diploma and prior experience as a Field Service Technician - P...