Customer Service

Job description

Overview Jumpstart Your Career with Ibex!: Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you. About the Role: Customer Service Representative – Medical Transportation As a Customer Service Representative, you’ll play a vital role in helping individuals get to their medical appointments. You'll schedule rides, coordinate logistics, and ensure each customer’s journey is as smooth and stress-free as possible. This is more than a job - it’s a chance to make a real impact every day. Responsibilities: Day to Day Responsibilities: - Schedule transportation and dispatch trips - Assist in coordination of mass transportation when needed - Administer trips for volunteer/ independent drivers and mileage reimbursement program - Works closely with transportation providers and health care facilities to resolve problems - Assigns reservations to network...