Accounts Receivable Collections Specialist I

Job description

Requisition ID: 65344 Title: Accounts Receivable Collections Specialist I Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. We are currently seeking an Accounts Receivable Collections Specialist to manage an assigned accounts receivable portfolio to meet established collection goals while supporting aggressive sales growth. Join our talented team and help us stay focused on Helping Surgeons Treat Their Patients Better ™. Essential Duties and Responsibilities: - Manage the customer-facing relationships for assigned customer portfolio - Professionally negotiate payment agreements within assigned authority for past due customers to align with our mission, strategic objectives and quantifiable goals - Review blocked order queue throughout the day to make ship/hold decisions and related action items on managed accounts - Actively collect on past due balances by prioritizing efforts to meet collection and other KPI targets - Document attempts, contacts, and agreements made by phone and email regarding delinquent balances - Coordinate the resolution of disputes and inquiries with internal departments - Develop and fost...