LEARNING & DEVELOPMENT SUPERVISOR (RETAIL)

Job description

At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. You will lead the Retail Training team, reporting directly to the Global Retail People & Organization Director, and your global mission will be to coordinate, lead, develop, implement, evaluate, and monitor training plans, materials, and programs based on the organization's needs and, specifically, our stores. WHAT WILL BE YOUR MAIN RESPONSIBILITIES IN THE ROLE?: - Lead the Retail Training team. - Create training content and develop courses and materials. - Create and monitor training plans and programs for store employees, identifying and analyzing needs. - Coordinate the entire in-store training roadmap with different stakeholders according to store needs and timings. - Develop new programs and modify existing ones to ensure their relevance and effectiveness. - Collaborate closely with the entire Retail and People Retail structure to identify needs and design programs tailored to th...