Lead Partner Success Manager

Job description

This posting is for hourly paid logistics employees to apply through. Application Closing Date - 22/05/2026: About Us: We are Ocado Partner Success, and we are revolutionising online grocery. We partner with the world's leading retailers, providing our innovative Ocado Smart Platform (OSP) – a powerful blend of automation and software – to elevate their e-commerce capabilities. Join us and be part of a team that's shaping the future of retail, working with global giants from Kroger to AEON. About the Role: As a Lead PSOM you will be instrumental in leading consistent productivity and efficiency improvements in the Ocado Partners. This pivotal role demands a relentless leader capable of driving productivity and efficiency through the maximisation of the Ocado Smart platform (OSP) and implementation of best practice management methods. You will be responsible for creating and delivering actionable Partner-specific improvement plans with clear milestones and outcomes, fostering a culture of excellence, and delivering measurable change that enhances operating performance and lowers last mile cost. The role requires exemplary stakeholder management to negotiate and influence Partners (a...