Accounts Receivable Officer

Job description

Overview Holloway Storage & Removals is seeking a hands-on, high-performing Accounts Receivable professional to take full ownership of our storage billing and collections process. This is a high-volume, high-accountability role where you ensure customers stay on automatic payment, resolve overdue balances quickly, and manage delinquent accounts with empathy and firmness. We are a systems-driven business, so maintaining accurate, up-to-date data is essential for reliable reporting and smooth operational flow. You’ll work closely with customers, internal teams, and external debt recovery partners to protect revenue and uphold our payment policies. If you’re organised, resilient, proactive, and not afraid of working in a fast paced environment, this role will suit you perfectly. Key Responsibilities: - Customer Payment Setup & Compliance - Ensure all storage customers are set up on automatic payment (direct debit or card). - Follow up immediately on failed, expired, or incomplete payment details. - Support customers with empathy while reinforcing payment requirements - Maintain accurate customer data across all systems to ensure reliable reporting. Daily Accounts Receivable Operations...