Customer Service Associate with German (F/M/D)

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Why you should join: This is not a postion in call center - this is customer service at a professional level, where we provide dedicated support to key clients in the field of transportation and logistics. Become a trusted partner to our most important customers. We can offer you communication not only via teams, e-mails but from time to time in person as well. Develop yourself with us! Your main tasks: - Be first point of contact for customers regarding order–related queries - Carry out regular meetings with customers and other stakeholders - Manage and process customer orders from initiation to delivery, ensuring accuracy and timeliness. - Coordinate with logistics providers to ensure efficient transportation and on-time delivery of goods. - Resolve order-related issues, including delays, discrepancies, and customer complaints, with a focus on customer satisfaction. - Collaborate with internal teams (e.g., sales, procurement, warehouse) to align order priorities and address customer needs. - Monitor and manage inventory levels...