Host/Food Runner (Full Time)

Job description

Dear Charles is currently seeking a Host/Food Runner to provide genuine hospitality and the highest quality of service to our guests. The ideal candidate can create an engaging environment, providing courteous, responsive, guest-centered service. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Responsibilities: - Provide the highest and most efficient level of hospitality and customer service expected by our guests. - Greet and seat guests. - Records and confirms reservations thought OpenTable or through call-in requests. - Monitor guest waiting list. - Answers telephone to service internal and external guest. - Handles room service and to go orders via telephone. - Handles cash, credit cards, and guest room charges. - Assists with serving guests by bringing out meal orders if servers are busy. - Help monitor and observe guest’s dining experience to ensure guest are satisfied with the food and service and respond promptly and courteously to correct any problems. - Maintain a lev...