Customer Service Coordinator

Job description

WSET exists to empower people and support the drinks industry from producer to consumer. We offer a comprehensive suite of globally recognised qualifications covering wines, spirits and sake. We are the world’s leading provider of qualifications in wines, spirits, beer and sake, delivering over 140,000 exams each year to candidates in over 70 countries via our network of Approved Programme Providers (APPs). WSET is a global organisation and we are proud to have people who work for us all over the world. We have people in Australia, Canada, China, Hong Kong, Singapore and the USA as well as the UK. The successful applicant will contribute to a culture that values curiosity, striving for better and leading with empathy within WSET. WSET fosters a welcoming, empathetic and inspiring culture that empowers our global talent to innovate and thrive. We recognise that strong candidates may not meet every requirement listed. If you bring a growth mindset, a strong interest in learning and teaching, and transferable skills that would help you succeed in the role, we would encourage you to apply. We value curiosity, adaptability and commitment to excellent learner experience alongside direct...