Assistant General Manager

Job description

JOB SUMMARY: Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Verifies the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process. CANDIDATE PROFILE: Education and Experience: - High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR: - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES: Assisting the Operational and Financial Management of the Property Supporting the Management and Development of Departmental Teams - Verifies that all brand standards are being maintained in each area of the p...