Warehouse Operations Manager

Job description

Description JOB TITLE: Warehouse Operations Manager: Reports To: Vice President of Operations JOB SUMMARY: The Operations Manager is responsible for the overall leadership, performance, and continuous improvement of warehouse operations, ensuring safe, accurate, and efficient execution across receiving, inventory management, shipping, and Truline vending operations. This role drives operational excellence, supports ISO 9001 standards, and ensures exceptional customer experience through disciplined process execution and team development. This role has managerial and leadership requirements. JOB DUTIES: - Oversee daily warehouse operations: Receiving, Putaway, Inventory Control, Order Fulfillment, and Shipping - Ensure workflow alignment to meet service level agreements (SLAs) and customer expectations - Balance labor, equipment, and space utilization to optimize throughput - Enforce all safety protocols, PPE requirements, and OSHA compliance - Ensure compliance with ISO 9001 processes, internal audits, and corrective actions - Establish, monitor, and report key performance indicators - Manage warehouse personnel and provide leadership, training, and coaching to direct reports. Evalu...