Engagement Specialist - Davita IKC - OHIO

Job description

Posting Date 04/13/2026 1006 East State StSuite B, Athens, Ohio, 45701, United States of America At DaVita IKC, engagement is everything. As an Engagement Specialist , you’ll be the first point of contact for patients—onboarding, scheduling, and keeping them connected through high-volume, relationship-focused outreach. This role is perfect for someone organized, motivated, and skilled at building trust while helping patients navigate their healthcare journey. Please note: In this role, you will be responsible for both Care Coordinator and Engagement Specialist duties. Position Details: Full-Time, Monday–Friday schedule Daily start time flexible between 7:00–8:00 AM No nights/weekends: Home workspace must include a quiet, private space with high-speed internet Responsibilities: Engagement Specialist Responsibilities Facilitate CHE completion in nephrology offices, dialysis clinics, or via telehealth; coordinate with Nurse Practitioners and clinics to prepare for in-person appointments Perform outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling; schedule telehealth CHEs for patients unable to attend in person Welcome new patients to the...