Assistant Director Bursar Office

Job description

This position is responsible for administering Bursar operations, coordinating with the Accounts Receivable Clerk and [Business Office Assistant] to collect and process all revenue appropriately, and aid the Business Office Director with enforcing college financial management policies and procedures. Key Responsibilities: The above is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards. - Oversee and manage day-to-day operations as it pertains to revenue and collection process, including the recording of revenue - Handle escalated student issues/concerns/questions - Serve as back-up to and assist managing the Business Office Assistant - Assist with answering phone calls from students and walk-in students, when needed, while providing excellent customer service - Help monitor the general Bursar Office email inbox - Ensure that we are operating in adherence to college policies, procedures, and best practices - Work with the Business Office...