Carhop/ Skating Carhop (server)

Job description

Position: Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt: Position Summary: This position serves product to guests. Essential Job Duties: - Ensure that product meets operational, quality, and appearance standards before being delivered to guests - Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds - Provide friendly, quick, and polite service to guests - Promptly respond to guest requests - Report customer complaints/issues to MOD - Assist guest with payment - Make accurate change quickly and efficiently - Clear trays and trash from guests’ vehicles, patio, drive-thru, and parking lot - Comply with all company policies, procedures, and operational standards - Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards - Regular attendance ADDITIONAL DUTIES: Time/Shift Expectations: Irregular hours; nights; weekends; and holidays - Report employee complaints/issues to MOD - Move and stock food product weighing up to 50 pou...