Specialist, Business Process Improvement & VOS

Job description

POSITION SUMMARY: - The Specialist, Business Process Improvement & VOS owns discrete project phases across Opportunity-to-Cash (OTC), Procure-to-Pay (PTP), New Product Development and Introduction (NPDI), Sales Inventory and Operations Planning (SIOP), and/or Services within the Americas region. - The Specialist manages working-level relationships within a function, partners with business leaders on policies and procedures, and serves as an informal mentor to peers. RESPONSIBILITIES: Process Breadth: - Independently navigates one process at the right depth - Knows what to ask and who to ask it - Earns SME trust through disciplined partnership Project Ownership: - Owns discrete OTC, PTP, NPDI, SIOP or Services project phases - Manages self with light oversight - Prepare flowcharts and reporting packages - Perform root cause analysis - Identify AI and automation opportunities Stakeholder Management: - Manages working-level relationships within a function - Beginning to navigate competing priorities - Partner with business leaders on policies and procedures - Liaise with Learning and Development - Plans change management communications - Executes training Problem Complexity: - Ambiguo...