Receptionist

Job description

Job Description We have an exciting opportunity for a customer service focused Dental Receptionist, committed to providing high quality patient care, to join our friendly & experienced team at Shawlands Dental Care in Glasgow . The essentials: As the first point of contact for our patients, you will play a vital role in delivering exceptional customer service in a collaborative, fast-paced healthcare environment. Duties of this role will include but not be limited to: - Full time hours - Monday 8am- 5pm, Tuesday 8am-5pm, Wednesday 8am-7pm, Thursday 8am-5pm, Friday 8:00am - 5.30pm - Competitive pay: £12.88 per hour - Free parking locally - Be part of our welcoming reception team - we have 4 receptionist on at any time within our highly regarded NHS & private practice - Greet patients warmly upon arrival - Manage appointment scheduling and maintain accurate patient records - Respond to patient enquiries and concerns with empathy and professionalism, escalating issues when necessary, providing information about services and booking appointments - Process patient registrations and handle administrative documentation efficiently and accurately - Maintain confidentiality and comply with...