JobMesh

Front Desk Staff - PRN/ Seneca Heights

Montgomery County Coalition for the Homeless · Gaithersburg, Maryland, US

Description General Description: The Front Desk Staff Person oversees the flow of tenants and visitors entering and leaving the facility and monitors the pro...

Job description

Description General Description: The Front Desk Staff Person oversees the flow of tenants and visitors entering and leaving the facility and monitors the property through the use of security and surveillance systems, logs, and observation; alerts staff of unusual events. THIS POSITION IS A PRN ROLE FOR OUR JOB FAIR ON MAY 7TH FROM 12:00 PM - 4:00 PM. Essential Duties and Responsibilities: - Ensures that clients are safe and secure from internal and external elements. - Greets clients and guests. - Maintains and updates visitors’ log book. - Answers phone and directs calls to appropriate personnel. - Answers questions of a general nature; refers others to appropriate personnel for assistance. - Continuously monitors the conduct and behavior of residents/clients and guests; - Notify supervisor and Program Manager regarding incidents (follow Crisis Protocol). - Monitors cameras and all locked entryways. - Assists residents with completing work orders for maintenance. - Manage in-house mail/package. - Document daily routine occurrences in staff log. - Assists in maintaining the cleanliness and safety of the reception area. - Prepares security alerts and incident reports. - Notify super...