Technical Writer

Job description

Vapi (/ˈVɑːpi/): We’re creating the shift to voice as humanity’s default interface We’re the most configurable platform for deploying voice agents We’ve grown to over 600k developers in two years, adding 2,000+ every day Try talking to Vapi now!: Why We’re Hiring This Role: We are not looking just for a technical writer. We need someone who can manage product information for us. We ship fast. Fast enough that last month's docs might be actively lying to you today. We need someone who treats documentation drift like a production incident. Our support team troubleshoots customer issues using docs our developers use. Our in-product AI agent relies on those same documents. When docs are wrong, support is slow, customers are frustrated, and engineers get pulled into explaining things that should already be written down somewhere. We have genuinely complex concepts. The developer who gets it on the first read builds something great and tells their friends. The developer who doesn't, churns and tells their friends. This role reports directly to the VP of Product. Documentation isn't a nice-to-have at Vapi, it is a critical part of our product experience. AI can write docs. It can't verify...