Sr Trust Ops Specialist - Client Service
Citizens · Johnston, Rhode Island, US
The Senior Trust Operations Specialist – Client Service plays a central role in supporting client-facing teams across Trust, Agency, and Institutional relati...
Job description
The Senior Trust Operations Specialist – Client Service plays a central role in supporting client-facing teams across Trust, Agency, and Institutional relationships. This position is a key partner to account administrators, ensuring operational excellence while delivering seamless and high-quality experience for our clients. In this role, you will manage a diverse range of responsibilities including tax payment processing, probate accountings, onboarding and maintenance of investment accounts, reconciliations, and reporting. Success in this position requires strong attention to detail, the ability to manage multiple priorities in a fast-paced environment, and a commitment to delivering accuracy and client satisfaction. The ideal candidate brings a strong client-service mindset, thrives in a collaborative team environment, and leverages communication and relationship management skills to drive exceptional outcomes. Primary responsibilities include: Qualifications, Education, Certifications and/or Other Professional Credentials - Process federal and state estimated and balance due tax payments accurately and on time - Prepare and file probate accountings for New Hampshire courts - Ca...