Customer Experience Agent (Bilingual-Spanish)

Job description

Company Description PatientFi® is a technology-based, point-of-sale financing company in Irvine, CA that partners with healthcare providers to offer patients a friendly payment solution for out-of-pocket medical and dental procedures. The company serves various healthcare specialties, including plastic surgery, dermatology, ophthalmology, dentistry, fertility, and medical spas. PatientFi's mission is to expand patient access to elective healthcare treatments by removing the cost barrier and providing patients with a convenient payment option. This is a 4/10 scheduled role; employees have the opportunity to work 4 days a week, 10 hours a day, instead of 5 days a week at 8 hours a day. Employees are required to work in our HQ office in Irvine, CA 2 days a week. Job Description: This is an amazing opportunity to be a part of one of the fastest growing fin-tech companies in Orange County. Your day at PatientFi is filled with a range of focused support and service tasks. Whether you’re helping customers get started with their application or supporting existing enterprise accounts, you’re ready to share knowledge and provide exceptional assistance. You will be a crucial part of PatientFi...