Racquets Merchandising and Operations Manager

Job description

Capital City Club Racquets Merchandising and Operations Manager Department: Retail/ Racquets Reports to: Director of Retail Works closely with: Director of Racquet Sports Status: Full-Time, Hourly Capital City Club is seeking a polished, service-oriented, and highly organized Racquets Merchandising and Operations Manager to support the daily success of our racquets retail operation and member experience. Position Summary: The Racquets Merchandising and Operations Manager oversees the tennis shop retail environment, merchandising strategy, and day-to-day operations, supports racquets programming, and delivers exceptional member experience. This role works closely with both the Director of Retail and the Director of Racquet Sports to ensure the shop operates efficiently, professionally, and in alignment with club standards Essential Responsibilities: - Oversee the tennis shop’s merchandising, inventory, and daily operations - Supports racquets programming and helps deliver exceptional member experience - Works closely with the Director of Retail and Director of Racquet Sports - Manages product presentation, ordering, inventory control, and special orders - Tracks sales performance an...