Senior Network Account Manager

Job description

The Senior Account Manager is committed to the development and supervision of a high performance provider network, through various provider engagement strategies which follow four core principles: Quality, Clinical Efficiency, Administrative Efficiency, and Population Health. The individual at this level functions as a cultural ambassador and strategy driver for Healthfirst. He/she will embody Healthfirst’s Standards of Excellence through his/her workplace behavior. S/he will also promote and reinforce subordinate behavior that is consistent with Healthfirst’s desired culture and fulfill his/her role in aligning Healthfirst’s strategic initiatives with the desired organizational culture. · Advance Healthfirst through superior customer service focused leadership in an assigned territory and team, which will help to optimize provider satisfaction · Educate and train network representatives in key business principles around profitability, network adequacy, quality, etc. · Promote successful internal collaboration within Healthfirst for our providers: *Shared mutual goals by working directly with the hospital and affiliated provider teams to improve their clinical, quality and member s...