Front Office Manager

Job description

Company Description We’re looking for a Front Office Manager to lead our Front Office team and keep first impressions unforgettable at The Hoxton, Edinburgh. Reporting to the Director of Rooms, you’ll be responsible for the overall management of the Front of House team ensuring every guest experience feels easy and personal, providing a naturally friendly, helpful, and responsive level of service for our guests. We’ve opened our doors in Edinburgh’s charming West End - our very first Hox in Scotland. Set across 11 beautiful Georgian townhouses, we’re home to 214 bedrooms, a lively open lobby and bar, an all-day Italian trattoria Patatino, a retro-inspired cinema, a flexible and super-size event space called The Get Together, and The Apartment – our unique signature spot for meetings, private dinners and memorable gatherings. More about us…: The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the loc...