Account Representative

Job description

Location: 2721 N Central Ave, Phoenix, Arizona 85004 United States of America Overview: The Credit Administration department is seeking a detail-oriented and proactive Account Representative to support daily operations and process improvements within a corporate Accounts Receivable environment. This role involves editing invoices, researching payments, and resolving unapplied funds using our ERP system (SAP), while also coordinating across departments with various stakeholders. Other duties include evaluating customer creditworthiness, as well as forwarding delinquent accounts to third-party collections. The ideal candidate is a self-starter with strong communication, analytical, and multitasking skills. This team member will report to the Department Manager. Responsibilities: Take inbound calls from corporate customers and U-Haul associates to research/resolve billing issues. Make outbound collection calls on past-due corporate accounts. Take payments, issue credits and refunds. Review corporate account billing to identify errors and correct as necessary. Evaluate creditworthiness of “on-hold” customer accounts to contain risk. Qualifications: 2+ years of experience in credit admi...