Front Desk Associate - Part-time - 2nd Shift

Job description

Description Our Front Desk Associates serve our conference center guests by creating a welcoming and purposeful experience from the moment they arrive. They bring God Glory by offering support, hospitality, and kindness in every interaction. As one of the first points of contact for our guests, it’s important that our Front Desk Associates are warm, helpful, and create a lasting positive impression. Our Front Desk Associates embody Ridgecrest's core values, operating with both integrity and compassion toward our team members and guests, “Impacting Lives for God’s Glory through Purposeful Hospitality!” - Weekends, nights, & Holidays Required. Typical hours for 2nd shift are 2pm-10pm. Responsibilities: - Coordinates guest arrival logistics by preparing group welcome packets, issuing meal tickets, and programming electronic room keys to ensure a seamless check-in experience. - Demonstrates a strong understanding of the reservation process, including providing accurate information, updating booking details, and communicating effectively with guests and relevant Conference Center departments. - Delivers exceptional guest service by responding to inquiries, providing directions, facilita...