Sales Retention Account Associate - Lewisville, TX

Job description

Put your customer retention skills to work in the Fortune 250! If you're an Inside Sales professional and you're looking for a new challenge that will push you to the next level, look no further. WM is the industry leader and making the world a GREENER place, every day. Apply online now! Work Situation: This will be a hybrid work situation, with 3 days in the office and 2 days working from home each week (Tu/W/Th in office). Our office address in Lewisville is: 520 E Corporate Drive – Lewisville, TX 75067. Candidates need to be local to the area. The work schedule is Mon-Fri 8am-5pm. Quick Snapshot: In this position, you will become a retention expert! You’ll split your time between inbound and outbound calls with our customer base to resolve issues and secure updated service level agreements, utilizing new technology to facilitate the outreach process. You will learn effective negotiation techniques that will enable you to “Save, secure, and convert” customers who want to cancel their contracts with us, while also upselling and closing new business when the opportunity arises. About You (The Ideal Candidate): You are extremely organized and have an innate ability to multi-task eff...