Human Evaluation - Program Manager

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next. About the Role: Netflix is building toward more intelligent and responsive systems—and thoughtful, high-quality evaluation is essential to making sure we’re moving in the right direction. Join a team who are creating the frameworks, tools, and workflows that ensure human judgment is applied with consistency, clarity, and care—whether we’re evaluating helpfulness, tone, safety, relevance, or creative quality. You’ll not only shape how human and AI-driven evaluations are designed—but also own the day-to-day execution of these efforts. From scoping and planning, to rater onboarding and calibration, you’ll be accountable for driving delivery from start to finish. Just as critically, you’ll act as a thought partner and influencer—bringing stakeholders along as you introduce new ways of working, build alignment across...