Senior Field Compensation Representative

Job description

The Senior Field Compensation Representative is responsible for providing quality customer service to field office, producers/representatives, and other partners on complex customer service inquiries/requests. This position is accountable to ensure internal and external records are completed accurately and timely within regulatory guidelines. At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy, and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services. Position Location: - This is a hybrid role working partially in-office (Cincinnati, OH) and partially from home. What you do: - Collaborate with customers on complex situations through written and verbal correspondence to discuss various contract provisions. - Perform accounting functions as required for the business area. - Maintain and balance suspense accounts as needed. - Verify and app...