Lead, Patient Financial Services, Billing and Follow up (On-Site/Hybrid/Remote)

Job description

Work Location Requirement and Preference: This position may be performed onsite or remotely; however, onsite work is preferred based on business needs. Preference will be given to qualified candidates who are able to work onsite and are located within a commuting distance to Fairfield, CA. Remote Work Eligibility: This position is open to candidates located within the continental United States. Due to state-specific employment requirements and workers’ compensation regulations, we are unable to support remote work arrangements in the following locations: Washington, Ohio, Wyoming, North Dakota, Puerto Rico, and the U.S. Virgin Islands. At NorthBay Health, the Lead, Patient Financial Services Billing and Follow-up provides advanced operational oversight and subject matter expertise supporting Supervisors and staff responsible for billing, follow-up, and collections of hospital patient accounts. This role serves as a senior escalation resource and workflow leader, ensuring timely, accurate billing and follow-up activities across all major payer groups, including Medi-Cal, Medicare, and Commercial payers. The Lead is responsible for helping with daily performance, resolving complex ac...