Client Service Specialist (Food Broker)

Job description

CSS Position Summary: Provide continuous service to the clients, customers, and personnel of Affinity Group. Utilizes technology to place orders, maintain systems/financials, file documents and communicate information. Act as a resource to support the advancement of sales efforts while contributing to business development. Position also includes some inside sales and suggestive selling. This is a hybrid role. Office is located in Pittsburgh. Essential Functions: - Represent Affinity in an ethical and professional manner. - Provide favorable, continuous customer service. Answer all questions and requests by using the tools provided. Follow through from start to finish on all questions and requests. - Support all sales efforts set forth by the management staff, clients, and customers - Support the Account Managers/Business Managers and in any way necessary to keep an open line of communication between the clients and customers - Enter all orders into Foodmark system so Affinity is fully knowledgeable of orders, volume, invoices, and commissions. - Cross-reference invoices with orders to be sure they are correct. Take the necessary steps to reconcile if there is a problem with invoici...