Case Manager - Emergency Assistance Program

Job description

LOCATION: Phoenix Family Services MISSIONSTATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. QUALIFICATIONS: RESPONSIBILITIES: - High School Graduate or equivalent - Computer literate MS Office Products - Excellent verbal and written communication skills - General working knowledge of Social Services - Good organizational skills - Must pass a background check - Must have or be able to obtain a Fingerprint clearance card - Interviews clients by phone and in person to determine eligibility for the Phoenix Family Services Emergency Assistance program - Submit guarantees to various utility companies - Work with landlords to collect and process information for the purpose of rental assistance in an accurate and timely manner - Maintain client confidentiality within all aspects of duties relating to the collection and reporting of client-based information - Interviews clients to determine their needs and refer them to the appropriate c...