Guest Experience NPS Survey Specialist

Job description

We are seeking a highly skilled and motivated individual to join our Guest Experience team as a Guest Experience Survey Specialist at LaGuardia Terminal B. In this role, you will need to have a deep understanding of the customer experience journey, pain points and industry best practices. You will play a vital part in providing a unique, luxury experience for guests at LaGuardia Airport’s Terminal B by collecting data on customer satisfaction, market research and improving KPIs. SALARY: $23.50/hr: The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Job Type: Full-time: Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 31B, 88N, MA, LS, 5811, 3P0X1 - Crea...