Quality Service Technician

Job description

Are you passionate about quality service and technical excellence? Do you want to play a key role in ensuring consumers consistently receive a high-quality product experience? If so, this could be the role for you. The primary focus of this role is to maintain and service dispense equipment for a major drinks clients. At CPM, every team member contributes to the overall growth of our business. People are at the core of CPM’s value proposition, and as a key member of the team, you will be expected to make a meaningful contribution to client delivery. This role requires initiative, a strong customer-centric mindset, and a commitment to best practice and continuous improvement. A proactive, “can-do” attitude is essential. Requirements: Key Responsibilities: - Complete dispense hygiene procedures in line with a scheduled journey plan - Respond to and resolve customer emergency call-outs - Accurately manage and control equipment stock within your district - Maintain accurate records of client assets in trade - Complete stock and equipment reporting in outlets - Track and report on product quality - Carry out product age reporting and tagging returns - Build and maintain strong customer...